Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICTTEN6042A Mapping and Delivery Guide
Undertake system administration
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | ICTTEN6042A - Undertake system administration |
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Description | This unit describes the performance outcomes, skills and knowledge required to conduct system administration to maintain the integrity of network support systems and software.The unit applies to both system platforms and applications of computer systems including local area networks (LAN) and wide area networks (WAN).Computer-based networks such as call centres, billing centres, customer records, internet protocol (IP) based media content managers for internet protocol TV (IPTV) and web sites all require efficient system administration to maintain a viable network. System administration involves proactive maintenance, providing application support, creating and deleting user accounts and special investigations.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | System administration support officers from service providers and large organisations apply the skills and knowledge in this unit to manage and administer the network and make recommendations for improved customer support. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field | Telecommunications networks engineering |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Undertake proactive maintenance of system |
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Element: Provide application support to system users |
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Element: Create and delete user accounts |
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Element: Undertake special investigations |
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